Privacy Policy

Effective Date: July 08, 2025

1. Introduction

At Maadiy ("Maadiy," "we," "us," or "our"), we recognize that protecting your privacy and maintaining the security of your personal information is fundamental to building trust with our users. This Privacy Policy outlines how we collect, use, process, and safeguard your personal data when you interact with our Instagram automation platform and related services.

Our commitment extends beyond mere compliance with data protection regulations. We believe in transparency, user control, and responsible data stewardship. This policy applies to all users of our platform, including individual creators, businesses, marketing agencies, and any other entities that utilize our Instagram automation tools and services.

We operate as both a data controller for our own business purposes and as a data processor when handling information on behalf of our customers who use our automation services. In cases where we process data on behalf of customers, we strictly follow their instructions and implement appropriate technical and organizational measures to ensure data protection.

2. Information We Collect and How We Collect It

The personal information we collect varies depending on how you interact with our platform and services. We gather information through multiple channels to provide you with the most effective Instagram automation experience possible.

Account Information

When you create an account, we collect your full name, email address, phone number, and company details. We also gather Instagram account information including username and authorization tokens.

Technical Information

We automatically collect IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.

Financial Information

When you subscribe to paid services, we collect payment method details and billing information through secure payment processors.

Instagram Data

We collect audience demographics, engagement metrics, and content performance data to optimize your automation strategies.

3. How We Use Your Personal Information

We utilize your personal information for several interconnected purposes, all aimed at providing exceptional Instagram automation services while maintaining the highest standards of data protection.

Service Delivery

Authenticate accounts, execute automated actions, provide analytics, and ensure platform security.

Communication

Contact you about account updates, billing matters, security notices, and platform changes.

Platform Improvement

Analyze user interactions to enhance features and optimize performance using aggregated data.

Legal Compliance

Fulfill legal obligations, respond to government requests, and protect against fraudulent activities.

4. Information Sharing and Disclosure

We maintain strict policies regarding sharing of personal information. We do not sell or trade your data for marketing purposes.

  • Service Providers

    Trusted partners for hosting, payment processing, and customer support under strict confidentiality agreements.

  • Instagram Platform

    Information required for automated actions performed on your behalf through Instagram's API.

  • Legal Requirements

    Disclosure to authorities when required by subpoenas, court orders, or to protect rights and safety.

5. Data Security and Protection Measures

Protecting your personal information is our top priority. We implement comprehensive security measures to safeguard your data.

Technical Measures

  • End-to-end encryption
  • SSL technology for all transmissions
  • Regular security audits
  • Restricted access controls

Organizational Measures

  • Controlled physical access
  • Employee confidentiality agreements
  • Regular security training
  • Secure document storage

Security Limitations

While we implement industry-standard security practices, no electronic transmission or storage method is 100% secure. We encourage users to protect their account credentials and use strong passwords.

6. Your Rights and Choices

You have full control over your personal information with these rights:

Access & Correction

Request a copy of your data or correct inaccuracies at any time.

Deletion

Request account deletion and removal of your personal information.

Objection & Restriction

Object to certain data processing or request usage restrictions.

Marketing Preferences

Opt-out of marketing communications while receiving essential notifications.

7. International Data Transfers

As a global service, Maadiy may transfer and process data internationally with appropriate safeguards.

GDPR Compliance

For EEA/UK users, we comply with GDPR requirements for data processing.

CCPA/CPRA Rights

California residents have rights to know, delete, and opt-out of data sales.

8. Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined:

Data TypeRetention Period
Account InformationDuration of subscription + 6 months
Financial Records7 years for tax compliance
Usage Data2 years in anonymized form

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors and will delete any such information if identified.

10. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or platform notifications.

11. Contact Information

For privacy-related inquiries or to exercise your rights:

Email Support

contact@maadiy.com

EEA/UK Users

You may lodge complaints with your local data protection authority.

This Privacy Policy was last updated on July 08, 2025